Parents & Feedback

As a parent/guardian of a player, you play an important role in both the development of your child and the foundation of our club. Parents and guardians are key influencers in shaping a young athlete’s experience in sport. Positive reinforcement plays a crucial role in youth soccer by building confidence, motivation, and enjoyment. Children respond better to encouragement than criticism, leading to greater enjoyment, persistence, and overall growth. We encourage you to review our Parents & Guardians Guide to Positive Support in Youth Soccer, which highlights how positive reinforcement impacts player development.

How You Can Help:

✅ Encourage sportsmanship and teamwork

✅ Focus on skill development and enjoyment

✅ Support your child by reinforcing the club’s values

✅ Communicate openly with coaches and club staff

General Feedback

We are always looking to improve and welcome feedback from parents and players. Whether it’s a positive experience you’d like to share or constructive input to help us grow, we encourage open communication. Our goal is to continually enhance the club experience, and your feedback—whether positive or constructive—helps us grow. If you have a positive review or complaint you would like to share with us, please reach out to us by email at info@richmondhillsoccer.com or by phone at 905-883-4990. This can be anything relating to programs, coaches, staff, experiences, etc. 

All feedback is valuable to us, and we are committed to addressing concerns in a fair and professional manner. Your input helps us create a better environment for all players, coaches, and families.

Report a Maltreatment or Code of Conduct Complaint

A third party organization, Alias Group, oversees all complaints pertaining to maltreatment and breaches of code of conduct within Ontario Soccer. If you need to report suspected maltreatment or a breach of the code of conduct, please use the following webform: https://app.alias-solution.com/contact/en/osa27